There are a number of surefire ways to boost productivity in any team. The two main aspects to focus on when boosting productivity in cleaning staff is to look at the staff involved and the existing procedures that are already in place. Some effective tips for boosting productivity in your cleaning staff include:
While your staff may have all of the tools on hand to complete the job, do they understand exactly how to use the resources available to them? Training is an essential part of any job and cleaning should be viewed no differently. With the right training and knowledge, staff are able to use the tools and products they have on hand more effectively. This will result in a faster cleaning process, that doesn’t compromise on the quality of the result.
On-the-job training is an ideal way for cleaners to learn how to complete each task effectively and efficiently. You can organise for new cleaning staff to be guided through their tasks by an experienced cleaner who knows what’s required and always works to the highest standard – just ensure to outline your expectations clearly, to both the trainee and the trainer.
Certificates from TAFEs and registered training providers can also be useful in boosting efficiency, knowledge and motivation in cleaning staff. For example, Derek Christian, owner of My Maid Service in the U.S, a house cleaning service, found that employees had an average tenure of only 4 months with his company – productivity and motivation was obviously low.
Christian fixed this problem by paying for extra training for his cleaning staff. This meant, while they worked for him, they could upskill and also work towards entering a line of work they’d ultimately like to pursue. In order to make the most of his program, staff needed to sign up to working with My Maid Service for two years. The result? Happier, motivated, more productive staff – that had a reason to stay on board.
Often if poor quality cleaning products are used, the time taken to clean can be significantly longer than necessary. Investing in high quality cleaning products and tools can make a marked difference to the time taken to complete any cleaning job, as well as your employees’ attitude in using them.
Setting goals and rewards are a great way to engage staff in improving productivity on the job. First off, outline a strategy to help boost productivity overall, and then set milestone goals for individual staff members to help fulfill that strategy. Make sure each goal is measurable in terms of speed and quality – and, most importantly, ensure those staff members who meet their targets are rewarded.
Transparency is key in increasing understanding between you and your team, and ensuring they are on board with the reasons for, and ways to, improve productivity across the business. Cleaners should be informed of why a boost in productivity is required and then any positive changes made should always be acknowledged and met with praise. Incentives are a powerful way to reward staff and boost morale in the workplace. Think about cash incentives, movie tickets or a paid day off work!
Employees will work harder if they feel valued. An employee should be confident that you will always have their back, and their best interests at heart. Even if one employee appears to be doing a better job than a colleague, all employees need to be treated equally.
Leading by example is one important way to boost productivity. Even as a supervisor, if your cleaning staff see you slacking off, they will want to do the same. Be productive yourself, support your staff in getting the job done, and generate a feeling of energy and positivity within the work environment.