The retail sector has played a key role in the rise of daytime cleaning, and other city businesses are now following suit. We explains the benefits of putting you’re cleaning on show, while contemplating the relevant key issues involved in daytime cleaning.
Cleaning used to be a covert operation. In the days of conventional working hours – largely 9am to 5pm – office and shop staff went home unaware of the activities that were happening in their workplace overnight. Returning in the morning, they realised that the environment was cleaner, tidier and more hygienic – but they had little idea of who did it and how it was done.
However, changes have started to take place which means cleaning is slowly but surely coming out of the shadows. Fuelled by a number of different factors, daytime cleaning is starting to become the norm.
The rise of internet shopping has had a huge impact. As competition from online outlets and service providers increases, businesses are looking for ways to make the physical shopping experience more attractive and entice consumers back in-store. However trading conditions remain challenging, so saving money without compromising on service is a high priority.
Daytime cleaning has emerged as an innovative solution to these problems. Primarily, it is popular because it costs less. Cleaning during conventional daytime opening hours avoids the need to pay a premium for ‘out of hours’ service. It also helps to cut a company’s energy bills for a building that had to be lit through the hours of darkness to allow cleaning to take place.
The fact that cleaning is being carried out in front of the customers’ very eyes also reinforces the fact that the retailer cares enough for them to provide a clean and pleasant setting in which to shop. This translates into the office environment too – staff can see their employers care, which should impact positively on morale. The fact that operatives are present during opening hours means that they can respond to incidents more quickly, preventing any disruption and minimising the risks posed by spilt liquids or unwanted debris.
When operating daytime cleaning services in busy locations, there are obvious health and safety challenges to consider. Whether it’s a supermarket or an office environment, the need to ensure employees or customers are not at risk, and that the cleaning is as unobtrusive as possible, is vital.
Cordless machines have proven to be a popular choice as a result, because there are no trailing leads to cause a trip hazard. Machines that are able to leave floors clean, dry and ready to walk on straight after cleaning are also preferable, as wet floors pose a slip risk.
These health and safety issues demand that daytime cleaners have appropriate insurance and signage alerting passers-by of the need to take care when cleaning is underway. It is therefore vitally important that daytime cleaning contractors agree to precisely detailed contracts with their customers, specifying exactly who is responsible should an incident occur.
Noise also requires some consideration. This is perhaps not such a big issue in retail, where certain levels of noise are the norm thanks to product demonstrations, background music and continued passing ‘traffic’. However, quiet machinery should be utilised in environments where noise could have a potentially negative effect, for example on concentration levels in an office or in the corridors of health and aged care patients requiring rest.
It is a similar story when it comes to odour control. The smell of some cleaning chemicals can prove unpleasant and there is the potential to irritate the nasal or bronchial tracts of those who suffer from allergies or underlying health problems, if the right product is not chosen.
In so many aspects of life, image is everything, so cleaning operatives and their machines must look good if they are to face a daytime audience. Clean, comfortable and smart uniforms will help to motivate cleaning staff and make them feel part of a valued team. It also means they are easily identifiable, highlighting the invaluable jobs they do and ensuring that they are ‘on call’ should a cleaning issue arise. It is now even possible for cleaning machines to feature the corporate colours and logos of the cleaning contactors, further enhancing and maintaining a consistent and professional image.
When choosing machines for daytime cleaning it’s clear that the impact on three of our five senses – sight, hearing and smell – needs to be considered carefully. Daytime cleaning is here to stay, and as it continues to increase in popularity, cleaning machine technology will develop to provide even more effective solutions.